Attendee Help & Support
Frequently Asked Questions
Quick answers for attendees about tickets, ballot lotteries, check-in, Clovers, and event admission.
Tickets & Entry
Your digital tickets are issued immediately upon confirmation. A confirmation email containing your unique QR code is sent to your registered email address. You can also view and display all your active tickets anytime directly in your account dashboard under 'My Tickets'.
Ballots & Priority
Priority access allows attendees to instantly secure guaranteed tickets right away by redeeming Clovers (or completing payment for commercial paid events). Ballot entry is an equitable lottery system for high-demand events that is free to enter, giving every applicant an equal chance regardless of network speed.
Cancellations & Transfers
Payments & Refunds
Clovers & Perks
Privacy & Security
Still have questions?
Can't find what you're looking for? Reach out to our attendee support team directly.